Privacy Policy

Privacy Policy

Our Pledge

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from the Mumayizat mobile application.

Personal Information We Collect

When you download and use the app, we automatically collect certain information about your device, such as:

  • Device Information: This includes details like your web browser, IP address, time zone, and some of the cookies installed on your device.
  • Usage Information: As you browse the app, we collect information on the products you view, search terms that refer you to the app, and how you interact with the app.

Technologies Used for Data Collection

  • Log Files: Track actions occurring on the app and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the app.

Additionally, when you make or attempt to make a purchase through the app, we collect:

  • Purchase Information: Your name, email, date of birth, mobile number, payment details, and contact information.

When we mention “Personal Information” in this policy, we refer to both Device Information and Purchase Information.

How Do We Use Your Personal Information?

We use the collected Purchase Information to:

  • Fulfill purchases (process payments, provide invoices, and order confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising about our products and services, aligned with your preferences

We use the Device Information to:

  • Screen for potential risk and fraud
  • Improve and optimize the app (e.g., by generating analytics on how customers browse and interact with the app)

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For instance, we use Google Analytics to understand customer usage of the app. You can learn more about how Google uses your Personal Information here: Google Privacy Policy.

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

As mentioned, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. Learn more about how targeted advertising works on the Network Advertising Initiative’s educational page.

Your Rights

You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the information below.

We process your information to fulfill contracts (e.g., exclusive membership access) or pursue our legitimate business interests. Note that your information may be transferred outside to foreign stakeholders.

Data Retention

We will maintain your Purchase Information for our records unless and until you request us to delete it.

Changes

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at:

  • Email: app@mumayizat.om
  • Telephone: +968 97297300
  • Toll-Free: 8000 6666